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Careers

Uninspired People Need Not Apply

We’ll do our part to keep things interesting with: a competitive salary, full benefits (medical, dental, vision), 401(k) match, a laptop, iPhone, unlimited PTO, free parking, and a dog-friendly office. If that’s not enough, we’ve also got a Nintendo Switch and a fully-stocked beer fridge.

Open Positions

We’re always looking for talented people. If you don’t see a current opening that fits, email your resume to careers@barkleyrei.com.

Barkley’s Commitment to Diversity & Inclusion

  • We believe being radically diverse and inclusive is the key to becoming one of the world’s great creative idea companies. By embracing everything that makes our partners who they are and what makes them unique to the world around them, we create the conditions and capacity to help creative, original thinking thrive.
  • Barkley is committed to Diversity, Equity, Inclusion and Belonging as part of our corporate strategic goals, supported by a formal DEI+B program, Employee Resource Groups, Director of Diversity leadership and agency commitment to The Brand Lab.
  • User Experience Designer

    At BarkleyREI, we understand that effective and memorable digital experiences occur at the intersection of User Experience, Visual Design and Content Strategy. If you are passionate about the creation of purposeful digital experiences, then you’re in the right place. 

    We are searching for a UX Designer to join our growing Experience Design Team. The ideal candidate is a perfect blend of researcher, designer, and strategist who will serve as an advocate for the user throughout the lifecycle of every project. Leveraging human-centered design, they will conduct user research through a variety of methods and strategically translate findings into solutions that purposefully balance user and business needs.

    Responsibilities:

    • Work alongside UX Architects, UX Designers, Content Managers, Copywriters & Visual Designers in addition to Client Service, Project Management, Development and Digital Marketing teams to create purposeful digital experiences for our clients.
    • Collaborate closely with clients throughout every project to identify the proper balance of user and client business needs.
    • Conduct user research, including but not limited to informational interviews, contextual inquiry, focus groups, workshops and surveys.
    • Work autonomously, and as part of a team.
    • Demonstrate an aptitude for time management, organization, and communication.
    • Translate user research, and client discovery findings into formal or informal or artifacts including but not limited to
      • User personas, information architecture, sitemaps, user flows, navigation structures, paper prototypes, annotated wireframes, functional requirement documentation, content outlines/matrices, taxonomies/labeling, to support the digital strategy.
    • Act as an advocate for the user, always.
    • Collaborate with Content Strategists to ensure appropriate content is presented to the end user in a coherent, organized, and usable fashion.
    • Collaborate with front-end and back-end developers to ensure desired feasibility.
    • Utilize human centered design methodologies to help clients solve problems and innovate on potential solutions.
    • Plan and conduct usability testing and site-tree testing. Report findings and provide clear recommendations.
    • Support the creation of documentation, reference materials, and necessary artifacts to guide internal development teams.
    • Clearly and effectively present recommendations to clients both in-person and remote as necessary.
    • Prep and facilitate client workshops to foster ideation, uncover key insights, and solve business problems through Human-Centered Design.
    • Support the development of consistent internal processes and the standardization of all client-facing deliverables and artifacts.
    • Maintain a current understanding of the latest industry and design trends.

    Requirements:

    • Minimum of three years experience in UX.
    • Bachelor’s degree in User Experience, Human-Computer Interaction, Web Design, Psychology, or another equivalent.
    • Excellent writing, interpersonal, communication skills, and presentation skills.
    • Comfortable speaking and presenting to various audiences including C-suite executives.
    • Extremely outgoing, personable, and positive attitude toward colleagues and
      clients. Attitude is everything.
    • Impeccable attention to detail.
    • Solid understanding of Responsive Web Design, various frameworks, content management systems, and the technical constraints associated with each.
    • Strong conceptual and brainstorming skills.
    • Experience designing accessible products that uphold WCAG standards.
    • Strong knowledge of user-centered design principles and usability assessment methods.
    • Ability to pivot quickly from high-level strategic thinking to tactical execution.
    • Driven to learn new skills, share knowledge and mentor other teammates.
    • Proficient in Axure, Sketch, Invision, Slickplan, Gather Content, Optimal Workshop, Usertesting.com, and other relevant design and testing tools.
    • Strong portfolio of work that demonstrates an in-depth knowledge of UX Design, and how you have successfully implemented it for clients.
      (Approach, Methodology, Processes, Final Output)

    Bonus Points:

    • Experience working with Higher Education clients
    • Masters Degree in User Experience, Human-Computer Interaction or equivalent.
    • Strong working knowledge of Atomic Design methodology and creating comprehensive Digital Design Systems and style guides.
    • Experience working in a fast-paced agency setting.
    • Strong knowledge of content strategy
    • SEO, Google Analytics

    Apply for this position at careers@barkleyrei.com.

  • Technical Director

    The Technical Director is responsible for and owns the technical product the agency produces.  In doing so, this person leads the technical team at BarkleyREI and is responsible for overseeing and directing engineering services to various groups and stakeholders within the organization. A primary focus of this role is interfacing with prospective clients and current clients and collaborating with internal teams to understand their needs and requirements and translate those needs into detailed technical specifications. 

    Further, the right candidate must be an effective leader with great communications skills. They must possess a keen understanding of modern web technologies and how they can be applied to solve business problems. They must be able to motivate others to perform at their best and encourage teamwork and collaboration.

    Responsibilities

    • Ownership and oversight of technical work and recommendations produced by the BarkleyREI development team. 
    • Develop technical specifications and architectural requirements for team members and client stakeholders.
    • Establish agency standards for development, testing, and promote and preach best practices to internal and client stakeholders. 
    • Participate in new business efforts, sales pitches, proposals, estimations, SOWs and contract negotiations. Lead with recommendations as subject matter expert to help clients, or internal initiatives, make the right decisions to benefit project outcome while being mindful of profitability and scope requirements. 
    • Provide technical advice, guidance and recommendations to clients, stakeholders and other business leaders.
    • Create and foster a culture of creativity, innovation, productivity, and collaboration, focused on continued assessment and enhancement of process and tools. Guide R&D efforts, analyze new techniques and technologies, facilitate knowledge sharing.
    • Recruit, manage, and mentor cross functional technical teams.
    • Motivate team members to do the best work of their career.
    • Develop career paths, perform evaluations, provide feedback and professional advice, assess retention risks. 
    • Inform and evangelize the team’s capabilities to others within the organization. 
    • Negotiate and overcome impediments to productivity and teamwork.
    • Evaluate team contributions, establish objective measures and performance indicators.
    • Forecast, secure and manage budgets to support development efforts and initiatives.

    Requirements

    • 10+ years of experience managing technical teams 
    • Comprehensive knowledge of front-end and back-end website technologies
    • Working knowledge of JavaScript, HTML and CSS
    • Extensive Salesforce Marketing Cloud/Salesforce CRM experience
    • Bachelor’s degree in Engineering, Computer Science or IT.
    • Track record of achieving business goals with technology.
    • Experience hiring and retaining technical talent.
    • Effective communications skills.
    • Preference for hands-on experience.
    • Preference for PHP and C# experience
    • Preference for cloud platform experience
    • Preference for consulting / agency experience
    Apply to This Position
  • Senior Visual Designer

    Design plays an important role in everything we touch – from strategy, process, and systems to art, motion, and user experiences. It fundamentally enhances the work we put out into the world and leads to more enduring brand interactions. 

    As a Senior Visual Designer for BarkleyREI, you will employ skill and knowledge in the craft of Design across the digital space to create experiences that are distinctive and memorable. You will be called upon to push the boundaries of typography, color, pattern, imagery, and technology in the service of great ideas while upholding accessibility and usability. You’ll think in terms of need, purpose, and systems before executions. You’re empathetic, dangerously curious, and you thrive in a collaborative team environment. 

    The ideal candidate exhibits a discerning eye and impeccable design sensibilities. They understand the specific business case and strategy for every project and appreciate the value of balancing business need with user need. They are well versed in the principles of Responsive Design and understand that effective and memorable digital experiences occur at the intersection of Visual Design, User Experience, and Content Strategy. 

    Responsibilities: 

    • Work alongside a multi-disciplinary team of Information Architects, UX Designers, Content Managers, Content Strategists, Copywriters & Visual Designers in addition to Client Service, Project Management, Development, and Digital Marketing teams to create purposeful digital experiences for our clients.
    • Translate client business requirements, user needs, and technical requirements into solutions that are visually enticing, intuitively usable, and emotionally engaging.
    • Collaborate with front-end and back-end developers to ensure desired interactions and animations function as intended.
    • Support the design of multiple projects in multiple visual styles simultaneously.
    • Ability to work autonomously and effectively collaborate with cross-functional teams across the agency to ideate and develop creative concepts for the web, social channels, email, and digital advertising campaigns.
    • Demonstrate an aptitude for time management, organization, and communication.
    • Generate clear ideas, explore conceptual directions, and execute high-quality visual project solutions from beginning to end.
    • Present the user interface visually so that information is easy to read, easy to understand, and easy to find while adhering to accessibility standards.
    • Oversee and support the creation of documentation, reference materials, and necessary artifacts to guide internal development teams.
    • Maintain a current understanding of the latest industry, UX & content trends.
    • Clearly and effectively present strategic recommendations to internal teams and clients both in-person and remote as necessary.
    • Support the development of consistent internal processes and the standardization of all client-facing deliverables and artifacts.
    • Support the Associate Design Director on visual design across projects by providing clear direction to junior visual designers and freelance resources when necessary.

    Requirements: 

    • Minimum of eight to ten years of professional experience.
    • Relevant education and experience in the design field.
    • Excellent writing, interpersonal, communication skills, and presentation skills.
    • Comfortable speaking and presenting to various stakeholders internally and externally.
    • Experience collaborating with creative copywriters to conceptualize, iterate and formalize high-level ideas into strategic and tangible recommendations.
    • Extremely outgoing, personable, and positive attitude toward colleagues and clients. Attitude is everything.
    • Strong working knowledge of Atomic Design methodology and creating comprehensive Digital Design Systems and style guides.
    • Experience building functional prototypes and communicating intended system behaviors necessary for UI components and patterns.
    • Impeccable attention to detail and strong problem-solving skills.
    • Solid understanding of Responsive Web Design, various frameworks, content management systems, and the technical constraints associated with each.
    • Strong conceptual and brainstorming skills.
    • Experience designing accessible products that uphold WCAG standards.
    • Ability to pivot quickly from high-level strategic thinking to tactical execution.
    • Driven to learn new skills, share knowledge and support other teammates.
    • Proficient in Sketch, Invision, Adobe Suite, and other relevant design tools.
    • Working understanding of HTML5 and CSS3.
    • Driven to learn new skills and share knowledge with other teammates.
    • Strong portfolio of work that demonstrates an in-depth knowledge of digital design, and how you have successfully implemented it for clients. (Approach, Methodology & Processes)

    Bonus Points:

    • Experience with Design Thinking Methodology
    • Experience working with Higher Education Clients
    Apply to This Position
  • Senior UI Developer

    BarkleyREI, one of Pittsburgh’s leading digital design agencies, has an immediate opening for an experienced Senior User Interface Developer.

    BarkleyREI has been working digital media and marketing for 20 years. We specialize in the creation of modern, accessible, and responsive sites for clients that range from corporations to government agencies to major universities and other non-profits. We’re seeking developers who thrive in a collaborative environment. Good cooperative and communication skills are critical as our developers regularly create solutions working with our design and UX teams. The position will provide you with opportunities to work in a range of platforms and content management systems and is suited for developers who enjoy environments where continuous education and experimentation are critical.  The role will combine front-end development with integration into content management systems or other templates.    

    Essential Responsibilities

    • Creation of standards compliant, semantic, web interfaces via HTML, CSS, and JavaScript (including jQuery) from Photoshop design documents
    • Strong emphasis and understanding of HTML5 and CSS3
    • Work with back-end developers, user-experience experts, as well as designer to come up with the best solutions for a client
    • Prepare estimates on required work
    • Very strong attention to detail
    • Improvise, troubleshoot, and learn new skills on the job
    • Understanding of the concept of content management systems.

    Qualifications

    • 5 plus years of web related software development
    • Extensive experience writing standards-based, semantically correct HTML and CSS
    • Extensive experience with responsive web design
    • Extensive experience with JavaScript/DOM, building interactive user interfaces
    • Strong focus on web standards and accessibility (WCAG 2.0 AA)
    • Strong understanding of cross-browser issues and debugging
    • Experience using Foundation or Bootstrap
    • Experience with Sass
    • Experience and familiarity with GIT for version control
    • Excellent written and oral communication skills
    • PHP, Asp.Net, Razor, C# experience a plus
    • Experience with Drupal, WordPress, Cascade Server or other CMSes 

    Other key attributes include: dependability, initiative, teamwork, interpersonal skills, decision making, leadership, judgment, innovation, problem solving, productivity and planning.

    Apply to This Position
  • Project Manager

    BarkleyREI has an immediate opening for a digitally focused Project Manager. Our project managers play a critical role in managing a range of challenging web projects. They ensure that our team members are working together to produce great solutions that clients love.

    We are looking for a positive, proactive candidate with a sincere interest in building a career in the digital space who enjoys working in a team-oriented environment.

    Essential Responsibilities

    The Project Manager will report to the Associate Director of Project Management. He / she will be expected to effectively manage cross-disciplinary teams to ensure that quality solutions are delivered on time and on budget. Specific responsibilities include:

    • Work with Client Services to scope and estimate projects
    • Develop and maintain detailed project plans so that milestones are completed on time
    • Understand the project lifecycle as it progresses through departments and phases; ensure that all partners understand goals, scope, and timing
    • Manage risks and raise issues/concerns to stakeholders
    • Participate in planning meetings and provide ideas for better, more cost-effective solutions
    • Review deliverables for adherence to project goals, and requirements
    • Manage change orders, relevant documentation, meeting minutes, etc., in support of delivery
    • Log issues for resolution and track through to completion

    Resource management

    • Contribute to organization-wide production schedule for creative and technical resources
    • Help to eliminate bottlenecks to maintain steady flow of billable work
    • Work with internal partners to resolve scheduling conflicts
    • Provide ideas for optimizing the production workflow

    Education/Requirements

    • Bachelor’s degree or 2-year Associate degree in a digital-oriented field
    • 2+ years of experience working with and managing digital projects
      • Ability to simultaneously manage multiple interactive projects
      • Understanding of full spectrum of web development process: from strategy, UX, design, content, coding, etc.
    • Solid understanding and command of a variety of project management tools
    • Interest in a digital-oriented career
    • Ability to respond with positive/constructive solutions when under pressure
    • Commitment to problem solving
    • Experience managing multi-disciplinary teams
    • Interactive agency experience will be viewed favorably, but is not required
    • Solid knowledge of analytics and SEO best practices will be viewed favorably, but is not required
    • CMS experience will be viewed favorably, but is not required

    Apply for this position at careers@barkleyrei.com.

  • Director, Content Strategy

    BarkleyREI has an immediate opening for Director of Digital Content Strategy in the Pittsburgh, PA office.

    At BarkleyREI, we live to design and build purposeful Web experiences and digital advertising campaigns that produce exceptional results for our clients.

    As Director of Digital Content Strategy, you will be responsible for directing the research and development of content strategies and providing the creative direction for content developed for online platforms and publications.

    The ideal candidate will thrive in an environment where you play the role as a senior leader and hands-on practitioner working with a variety of teams within the agency.

    Responsibilities

    • Recruit, hire and manage a growing team of content strategists, migrational specialists and copywriters.
    • Lead the development of consistent internal processes and the standardization of all client facing deliverables and artifacts.
    • Collaborate closely with clients at the forefront of every project to identify content needs, content authors, content requirements, content sources, content limitations, content creation feasibility, content risks and success factors for all projects.
    • Develop branding, voice/tone and style guidelines and manage the technical tools required to produce compelling content.
    • Incorporate search engine optimization best practices and monitor results for continuous improvements in search results.
    • Oversee content audits, gap analysis, ROT analysis, competitive analysis, content inventories & assessments to inform strategic recommendations for the planning, creation, distribution and governance of content.
    • Direct and oversee the creation of various styles of copy that appeal to different target audiences across multiple industries by tailoring the style, voice and tone appropriately to support a client’s brand and business objectives through creative copywriting, content writing, technical writing, and UX writing. (Persuade, Influence, Inform, Entertain, Etc.)
    • Direct manual migration services to ensure content is search engine optimized and ADA compliant (WCAG 2.0 AA).
    • Assist with new business including the development of pitch materials & participation in pitches to effectively communicate the methodology and importance of Content Strategy.
    • Work as a cohesive team with UX and Design Directors to lead the XD team successfully.

    Requirements

    • Bachelor’s degree (B.A. or B.S.) in Marketing, Communications, English, Writing, or other equivalent. Master’s preferred.
    • Extensive background in writing with a minimum of 10 years experience in either content writing, creative copywriting or content strategy for web.
    • Excellent writing, interpersonal, communication, presentation skills.
    • Proficient in analytics, keywords, metadata, SEO and accessibility standards.
    • Up to date knowledge of web design, digital marketing and content trends, techniques and tools.
    • Adept knowledge of SEO methodology and approach, both on-page and technical.
    • Management experience preferred.
    Apply to This Position
  • Director, Client Services

    BarkleyREI has an immediate opening for Director of Client Services.

    At BarkleyREI, we live to design and build purposeful Web experiences and digital advertising campaigns that produce exceptional results for our clients.

    As Director of Client Services, you will be responsible for directing and mentoring our client service team, which is charged with the strategic, long-term management of interactive marketing accounts, and ensuring the highest degree of client satisfaction, quality delivery, account profitability, and account growth.

    The ideal candidate will thrive in an environment where you play the role as a senior leader and hands-on practitioner working with a variety of teams within the agency.

    Essential Responsibilities:

    Supervise

    • Direct and mentor an exceptional team of brand leaders
    • Recruit new brand leaders within the organization
    • Conduct bi-annual performance reviews
    • Foster an exceptional team environment
    • Contribute to long-term partner retention

    Strategic planning/consulting

    • Develop and evolve strategic recommendations to exceed our client’s objectives through best-in-breed web sites and paid online marketing campaigns, SEO, email marketing, mobile, and online content
    • Lead client discovery meetings and presentation of strategic deliverables to client
    • Ensure strategic recommendations are carried out through all subsequent work
    • Keep client and team abreast of industry trends and best practices
    • Routinely review client’s objectives and online needs

    Client management

    • Develop trusted, consultative relationship with clients
      • Collaborate with client and internal team to define, scope, and implement new project needs
      • Meet with clients to review account status and direction on a regular basis
    • Provide client with weekly client status reports
    • Work with a Project Manager to manage day-to-day client, project, and team needs and ensure projects are delivered in a timely manner
    • Adhere to REI processes

    Ensure client satisfaction

    • Consistently and reliably serve our client’s needs
    • Ensure delivery of superior quality, effective work
    • Establish effective working relationship as client advisor and advocate
    • Maintain open, professional, and timely communication
    • Raise issues/concerns to management 

    Ensure account profitability and growth

    • Deliver projects on budget through project estimating, tracking, reporting and invoice tracking
    • Develop statements of work and change orders
    • Keep clients abreast of budget throughout projects and present change orders when necessary
    • Identify opportunities for growth and ongoing plans to address client business goals

    Actively participate in agency new business efforts

    • Work closely with agency Growth teams to ensure agency is meeting its growth target
    • Participate in agency new business proposals and pitches

    Requirements / Education:

    • Bachelor’s degree or higher; MBA or similar advanced degree preferred
    • 12+ years of experience managing clients in a digital agency environment across a variety of industries
    • Demonstrated ability to lead and grow large interactive accounts
    • Higher Education, Utilities, Finance, CPG is a plus
      • Demonstrated experience leading integrated digital accounts including strong web development and digital advertising experience
      • Understanding of full spectrum of web development process, from strategy, user experience, design, and execution
      • Strong working knowledge of analytics and SEO experience is essential
      • Deep understanding of the web’s potential
      • Current with application of developing technologies
    • Open source (e.g. Drupal) and paid CMS (Cascade ServerIngeniuxOmniUpdate, etc.) experience a plus
    • Ability to conceptualize and define new solutions where models may not currently exist
    • Understanding of broad marketing principles
    • Strategic thinking
    • Strong written and verbal communication skills
    • Advanced problem solving and negotiation skills
    • Strong ability to lead and motivate others
    • A passion for all things interactive
    Apply to This Position